Project Support position in Ann Arbor, MI

Algomod Technologies Corp

It is a long-term (12+ month) CONTRACT located in Ann Arbor, MI. Requirement:

The Global Rapid Identity Services (GRIP) Resource Administrator coordinates with Pharmaceutical sponsors, hiring managers within the business lines and local asset / service providers to administer the comprehensive business process associated with the creation of identity, access, and assets for colleagues and contracted resources. They provide administrative services to the GRIP deployed US / UK locations in accordance with Pharmaceutical’s policies and procedures.

Responsibilities:
· Process high volume of on-boarding, off-boarding and extension requests received for US / UK sites and US / UK based off shoring activities.
· Partner with appropriate service provider to ensure timely delivery of service (i.e. space, telephone, NT account, IT hardware, ID Badge and site access)
· Ensure data integrity of contracted resource identity
· Peoplesoft data entry (as applicable)
· Acting as a site SME representing the business process for the logistic providers and the business lines
· Support periodic site audits of GRIP process

Experience:
A proven ability to:
· Maintain good working relationships with a broad number of business users and shared service providers
· Efficiently deal with a large volume of simultaneous activities and data in a disciplined and consistent manner
· Empathize with the issues of end customers and achieve resolution without undermining the global procedure of the business
· Demonstrate personal integrity in situations where stakeholders may wish to exert influence

Personal Attributes:
· Numeric ability
· Excellent communication skills and customer focus
· Highly computer literate
· Able to use initiative and work well under pressure
· Good organizational skills
· Enjoys working in a team
Systems / Workflows Utilized:
· Identity Management System (IMS)
· Active Directory Account Management System (ADAMS)
· Peoplesoft
· Ariba
· Global Rapid Identity Management (GRIP)
· Global Identity Management (GIDM)
· Microsoft Office Suite
For more job opportunities: www.algomod.com